Cowork + Create- Coworking Hot Desk & Dedicated Desk Memberships

Terms and Conditions

Cowork + Create – Coworking Terms & Conditions

By booking or making payment for any coworking service at Cowork + Create (ABN 55 377 609 436), located at Level 1, 283 Old Geelong Road, Hoppers Crossing VIC, you agree to the following terms and conditions.

1. Bookings & Access

All coworking bookings (including casual day passes and memberships) are confirmed upon payment.

Casual coworking passes are valid for the selected booking date only.

Access to the space is for coworking purposes only during approved hours. Hot desks operate on a first-come, first-served basis and are not reserved.

2. Mandatory Induction

All new coworkers must complete a safety and security induction prior to using the space.

This includes familiarisation with emergency exits, safety equipment, and general site procedures.

3. Membership Setup & Privacy

To activate a membership, you must provide accurate and complete details including your full legal name, phone number, email address, and residential or business address.

By signing up, you consent to Cowork + Create collecting and storing your information for operational, communication, safety, and billing purposes in accordance with our Privacy Policy.

4. Use of Space

You must bring your own equipment (laptop, charger, etc.) unless otherwise specified.

Casual day pass users:

  • Cannot bring guests onsite
  • Do not have access to meeting rooms (these can be booked separately)

5. Clean Desk & Shared Space Etiquette

Cowork + Create is a shared professional environment. By using the space, you agree to:

  • Maintain a clean, respectful, and professional workspace
  • Remove all personal belongings at the end of your session
  • Not leave items unattended
  • Use headphones or phone booths for calls
  • Clean and return all kitchen, desk, and shared areas after use

All users must adhere to the Cowork + Create Member Handbook.

6. Membership Usage

Membership inclusions apply within each billing cycle only.

Unused days, credits, or inclusions do not roll over to future billing periods unless otherwise agreed in writing.

7. Safety & Security

You are responsible for your own belongings, conduct, and use of the space.

The premises are monitored by security cameras for safety and security purposes.

8. Liability, Internet & Insurance

You use the space and all facilities entirely at your own risk.

Cowork + Create accepts no liability for loss, theft, damage, injury, business interruption, or equipment failure.

Use of Wi-Fi and internet services is at your own risk. Cowork + Create is not responsible for cyber security breaches, data loss, or system issues.

You are responsible for your own insurance, including equipment and professional activities.

9. Payments & Billing

Invoices are issued prior to the payment due date and must be paid in full to confirm access.

Memberships:

  • Are billed monthly in advance
  • Are automatically charged via card or direct debit
  • May be suspended if payments are overdue

A $25 administration fee applies to failed payments.

10. Membership Changes & Cancellations

Membership changes or cancellations require a minimum of 5 business days’ written notice prior to the next billing date.

No refunds are provided after a billing cycle has commenced.

Unused portions of memberships are non-refundable.

11. Additional Charges

Additional charges may apply for:

  • Usage beyond membership inclusions
  • Damage to facilities or equipment
  • Additional cleaning required
  • Late payments (2% monthly interest may apply)

12. Access, Suspension & Termination (Important Addition 👀)

Cowork + Create reserves the right to refuse, suspend, or terminate access at any time if:

  • These terms are breached
  • Behaviour is deemed unsafe, inappropriate, or disruptive
  • Payments are overdue

This is a big one—it gives you control if something ever goes sideways.

13. General Conditions

The Cowork + Create address cannot be used for business registration, mail handling, or Google listings unless otherwise agreed in writing.

Any incidents must be reported within 48 hours to hello@coworkandcreate.com.au.

In emergencies, please dial 000.

14. Agreement & Governing Documents

All services are subject to your signed Membership Agreement and the current Cowork + Create Member Handbook.

Full terms, facility usage guidelines, and policies are available at:
coworkandcreate.com.au/terms

By making payment or using the Cowork + Create facilities, you confirm that you have read, understood, and agree to these Terms & Conditions and all associated policies.

If you have any questions about your booking or using the space, feel free to reach out at hello@coworkandcreate.com.au — we’re here to help.